Focus on Engagement and Reward

Our people are our key asset, and we strive to create a collaborative and engaging environment, offering fair reward and recognition for the hard work they contribute to our shared success.

Our approach includes:

  • Monthly ‘pulse’ surveys to monitor employee satisfaction across key criteria, allowing us to identify trends and respond to feedback in real time.
  • Regular company updates run by senior management and quarterly Fintel wide updates hosted by our CEOs to ensure our people are kept updated on the strategic direction and progress of the business.
  • Regular formal and informal staff recognition to celebrate those who demonstrate our values and behaviours.
  • A Flexible Benefits platform, providing staff with access to flex their Company benefits package according to their own needs.
  • Living Wage Employer Ensuring we pay all our employees a real living wage as a minimum, evidenced through our real living wage employer certification.


Employee engagement score

Related Documents

Our contribution to UN SDGs 2023
SASB Disclosures 2023
ESG Report 2023
Gender Pay Gap Report 2023
Equity, Diversity and Inclusion Policy and Framework
Modern Slavery Act

Get in touch

To find out more information about our impact email us.

Our Impact

Driving positive change in our business, our industry and broader communities, inspiring better outcomes for all.

Better Future

Empowering our people and communities, promoting diversity, learning and financial education to create opportunities for all.

Better Industry

Improving the Retail Financial Services Industry by enabling it to operate more effectively and meet the evolving needs of consumers.