Data Security

As a data-driven business providing digital services to our customers, data integrity and cyber security is one of our principal risks and a key focus for our business.

Our approach is aligned to a government backed standard, with our governance framework focusing on prevention and early detection of potential threats, whilst also preparing us to respond and recover effectively. This includes:

  • Group wide risk evaluation and continuity planning, conducted via technology governance team meetings to identify, manage and respond to our cyber risks.
  • Adherence to a government backed Cyber Essentials Plus standard across our key brands.
  • Continuous development of security protocols via external security audits, vulnerability assessments and penetration testing of our systems.
  • Use of advanced encryption methodology to ensure secure storage and transfer of sensitive information.
  • Adherence to applicable data protection laws including UK General Data Protection Regulation ("GDPR"). Find out more about how we collect, process and secure personal information in our Privacy Notice.
  • Mandatory annual cyber security, cybercrime and GDPR training for all our colleagues.

Related Documents

SASB Disclosures 2023
Our contribution to UN SDGs 2023
ESG Report 2023
Fintel plc Annual Report & Accounts 2023
QCA statement on corporate governance
Environmental Policy
Fintel Code of Ethics
Supplier code of conduct

Get in touch

To find out more information about our impact email us.

Our Impact

Driving positive change in our business, our industry and broader communities, inspiring better outcomes for all.

Better Future

Empowering our people and communities, promoting diversity, learning and financial education to create opportunities for all.

Better Industry

Improving the Retail Financial Services Industry by enabling it to operate more effectively and meet the evolving needs of consumers.