Data Security

As a data-driven business delivering digital services to a variety of customers, data integrity and cyber security are one of our principal risks and a key focus for our business.

Our approach is aligned to a Government backed standard, with our governance framework focusing on prevention and early detection of potential threats, whilst also preparing us to respond and recover effectively. This includes:

  • Group wide risk evaluation and continuity planning, conducted via monthly technology governance team meetings to identify, manage and respond to our cyber risks, which are reported to the Audit Committee and the Board through the Executive Committee.
  • Adherence to Government backed Cyber Essentials Plus standards, with a plan to obtain external verification across all Fintel brands by the end of 2022.
  • Continuous development of security protocols via external security audits, vulnerability assessments and penetration testing of our systems conducted at least every six months.
  • Use of advanced encryption methodology to ensure secure storage and transfer of sensitive information.
  • Adherence to applicable data protection laws including UK General Data Protection Regulation ("GDPR"). Find out more about how we collect, process and secure personal information in our Privacy Notice.
  • Mandatory annual cyber security, cybercrime and GDPR training for all our colleagues.

Related Documents

Supplier code of conduct
Fintel Code of Ethics
Fintel plc Annual Report & Accounts 2021
ESG Report 2021

Get in touch

To find out more information about our impact email us.

Our Impact

Driving positive change in our business, our industry and broader communities, inspiring better outcomes for all.

Better Future

Empowering our people and communities, promoting diversity, learning and financial education to create opportunities for all.

Better Industry

Improving the Retail Financial Services Industry by enabling it to operate more effectively and meet the evolving needs of consumers.